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  • Views from the flipside
  • What HMRC’s reorganisation means for small businesses

Views from the flipside

Having recently announced changes to its services, HMRC plans to create 13 new Regional centres over the next five years, whilst also putting a greater emphasis on the improvements to their digital services.

We believe that the increased focus on access to relevant services online could result in real benefits for small business owners. This is likely to assist in the automation of tax returns; customer queries being answered more quickly, and potentially the option for customers to source relevant information, as and when they need it.

HMRC says that the reorganisation will include “investment in new online services, data analytics, new compliance techniques, new skills and new ways of working, to make it easier for the honest majority of customers to pay their tax” whilst also announcing improvements to their overall customer service.

Peter Alderson, LDF Managing Director, says ‘So much of HMRC communications are currently paper based and over the telephone, so the shift to an online service will definitely be welcomed by SMEs, as will anything that streamlines contact and organising tax bill fulfilment.

LDF are able to provide a variety of solutions to SME businesses designed to help support business cash-flow and access to finance, with products ranging from Corporation/Income Tax and VAT to investment in IT and Software, to name just a few.

To find out more about how LDF can assist your business:


T: 01244 527300 | webenquiry@ldf.co.uk


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Views from the flipside

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