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We may collect and process the following information about you in a number of ways, such as when you complete an application for our products and services, whether in writing or on our website, over the telephone or by some other means.
The information we collect may include your name, address, contact details, date of birth, bank details, details about your employment and financial information and may extend to copies of identification documents, such as passport, driving licence and/or utility bills.
We may from time to time contact you about similar products and services available from the White Oak UK which we believe may be of interest to you. We may do this by e-mail, text or other electronic means, post or by phone unless you have told us that you do not wish to receive this material.
You can choose to opt out of marketing at any time, by any of the contact options listed below in 'how to contact us' at the end of this page.
We process personal information for certain legitimate business purposes, which include some or all of the following:
You have the right to object to such processing at any time by any of the contact options listed below in ‘how to contact us’.
Please bear in mind that if you object, this may affect our ability to carry out the tasks above for your benefit.
“Legitimate interests” means in the interest of our company in conducting and managing our business (to enable us to give you the best service and/or products).
For example, we have an interest in making sure that any marketing we conduct is relevant to you, so we may process your information to make sure that we can tailor this to your interests.
It can also apply to processing that is in your interest. For example, we may process your information to protect you against fraud, and to ensure that our websites and systems are secure.
When processing your data under legitimate interests, we always make sure that we consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws.
Our legitimate business interests do not automatically override your interests and we will not use your personal data for activities where our interests are overridden by the impact on you (unless we are otherwise permitted by law)
For more information on how we collect and process data, please visit our full privacy statement here.
If you have any further questions please contact the Head of Data at White Oak UK at DataProtection@whiteoakuk.com, you can also call us on 033 058 0836, or contact us via post to White Oak UK, Dee House, St David’s Park, Flintshire CH5 3XF.
We could not have been happier. Banks as usual were a nightmare - they took over six weeks to eventually refuse for vague reasons unexplained. White Oak UK were professional, helpful, friendly, and best of all, fast.