• Business Analyst vacancy
  • Vacancy

    (Funder Support Officer)

    We're looking for a talented Packager to join our busy Support team in our head office in Ewloe, near Chester.

Packager (Funder Support Officer)

Location: Ewloe, North Wales (near Chester)

Role & Key Responsibilities

  • Search and pre- underwrite all applications for our external funder panel making sure own book has been utilised first if relevant
  • Use your knowledge of the funders to identify which one provides the best option for each deal and ensure they are received in the most appropriate amount of detail (write up and supporting information)
  • Re-package submissions so they look their best for our funder panel
  • Communicate funder decisions on system in order to communicate with internal sales team
  • Forward additional information to funders to support referrals
  • Negotiate and appeal decisions with our funder panel
  • Assist the team in achieving SLA
  • Effectively interact with the sales team and other departments
  • Conduct yourself professionally at all times and communicate in an acceptable manner to all stakeholders (both internal and external)
  • Demonstrate negotiation skills in appealing decisions when necessary
  • Demonstrate a complete commitment to delivering excellent customer service to the stakeholders
  • Ensure all proposals are checked and the usual authenticity / fraud checks are conducted and adhered to at all time
  • Assist in documenting procedures to minimise risk and ensure good practise on the team
  • Build relationships with key contacts at the funders
  • Any other request deemed reasonable from your line managers
  • Assist other White Oak UK companies when they require further funding options

Core Skills and Knowledge

  • Product knowledge of professions loans, asset finance and leasing products
  • Ability to effectively negotiate and appeal decisions
  • Capable of working independently as well as part of a team
  • Excellent communication skills in all forms
  • Ability to learn new tasks quickly
  • Ability to switch tasks / multi task throughout a working day
  • Commitment to achieving the highest standard
  • Demonstrate high accuracy levels
  • Excellent organisational and time management skills
  • Computer literacy

Helpful, but not essential

  • Communication / Negotiation skills
  • Good understanding of the sectors / markets we deal in
  • Ability to spot improvements to procedures
  • Ability to work under pressure
  • Self-motivated

Apply Now

Why choose White Oak UK?

  • No red tape, so you can receive funds in as little as 24 hours
  • We accept 4 out of every 5 applications
  • Apply quickly and easily with E-sign loan documents
  • You’ll always speak to the same person
  • Free up cash flow for other areas of your business
  • Tailored finance agreements to suit your specific needs

Views from the flipside

What our customers say

We could not have been happier. Banks as usual were a nightmare - they took over six weeks to eventually refuse for vague reasons unexplained. White Oak UK were professional, helpful, friendly, and best of all, fast.

credit-awards2018 Winner - Flintshire Business Awards leasing-life-award2018 leasingworld2018-1 SME Awards - Alternative Funder of the YearInnovator of the Year 2016Business Comparison Asset Finance Lender Award Growing Business Award - Amazon